Central
Makingithappen
Central Consulting

Sourcing Delivery

Shared services and outsourcing gives organisations the opportunity to improve service standards and achieve efficiency savings. We help clients deliver efficiencies through improved outcomes in these areas, particularly against a backdrop of changing business requirements, unbalanced expectations, increasingly faster technology and lower cost locations being more easily accessible. We provide our clients with the support through the full sourcing lifecycle, including transition of the services to new suppliers in offshore or near shore locations.

Our work in IT sourcing and service excellence is characterised by a commitment to independence, working to your agenda without restraint or conflict to realise the best outcome for your organisation.

Key areas where we deliver capability are:

  • Assessment and selection for Outsourcing of maintenance and development services for applications and infrastructure
  • Commercial contract negotiation
  • Managing suppliers in a multi-sourced environment
  • Transition management of services
  • IT Operations Integration (ITIL)